Please note that having a UK manual drivers licence is an advantage, but not mandatory

Interviews will be held in person on a date to be confirmed. 

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

Role Profile - Caretaker - 2025 (1).docx

This role forms part of our Estate Services structure and is a key function of our continuing commitment to providing a responsive customer-based service for our residents. You will be involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning, grounds maintenance work, carrying out small maintenance repairs as well as and having due regard to health & safety and security issues.

You must be capable of carrying out a variety of Caretaking tasks – H&S checks, cleaning, rota management, and small repair.  Trade skills, Gardening or DIY experience would be an advantage. Although the role is predominately lone working under your own initiative, you should also be able to work effectively as part of a team as some sites have more than one caretaker.

If you are willing to learn, have good decision making skills and can work under pressure, have ambition, enthusiasm, and care about delivering first class service to our residents we would like to hear from you.                                                                                                                                                                                                                                                                

You must be a good communicator and able to show IT skills – basic Word & Excel are used frequently, alongside other digital technology. You will need to be willing to learn new skills as the service adapts to the changing needs within the Neighbourhoods. You will often be working alone and therefore need to be able to work on your own initiative and be self motivated to organise your own time effectively.  You will need to be proactive in your daily activities and aware of safe working practices. Practical Health and Safety experience is essential.

It is an essential requirement that you have a good standard of literacy, and as stated, it would be very desirable if you have IT skills as you will be required to use a PC/tablet at times, to submit weekly reports, participate in TEAMS meetings, undertake online courses and assessments.  It would be an advantage if you hold a full, clean driving licence for a manual transmission vehicle ( our Fleet is all manual) and essential you have access to secure overnight parking if issued a company vehicle.  L&Q does not provide residential permits.

The Relief Caretaking Team cover for our caretaker’s annual leave, extended sickness and vacancies and thus can be asked to work across all 4 of the  L&Q operational regions London wide. Whilst we are primarily looking for cover in the West areas of London, you will on occasion, be asked to cover in any of the neighbouring areas. As such, you will need excellent organizational skills/time management and enjoy working across a variety of sites.

The 35 Hour week begins when drivers arrive at site and ends when they leave. As with normal employment practice, staff are not paid to travel to work. Specific hours of working will be discussed at the interview.

For this post the successful candidate will need to apply for or be in possession of a Standard Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

Previous applicants need not apply

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life and are recognised externally for our commitment to inclusion as a Stonewall Top 100 employer, and a Disability Confident (Committed) employer.

Why choose L&Q?

We offer a competitive annual salary and staff benefits package.

• Strong family-friendly policies 
• Committed Learning & Development
• Annual leave starting from 28 days rising to 31 PLUS bank holidays
• Excellent Pension Scheme – double contribution up to 6%
• Generous non-contributory life assurance
• An Employee Assistance Programme
•  Employee discount/benefits portal
• Westfield Health Cash Plan
• Great places to work certified 2024-2025
• Best Workplaces for Women

Our Commitments

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.